Customization is our pleasure! Many of these services are an “add on” to our live answering service packages. For more information, contact us at 800.344.6470
Appointment Reminders – Missed appointments cost you money. Let us help you with reminding your patients/clients of their appointments.
Appointment Scheduling – with the use of online appointment scheduling services, we can assist you with scheduling without the worry of double booking. You will also have more time to spend on the appointment and not on the phone. You choose and pay for scheduler.
Conference Bridge – Need to have a conference call, but don’t have the technology? Let our telecommunications system handle that for you.
Efax – Don’t have a fax machine but still have the need to receive faxes? We can receive your faxes and email them to you in Adobe .pdf format. Simply forward your fax line or let us assign you a number.
Email Monitoring – We can receive important emails from devices (such as temperature alarms) that may require immediate review and action. Our agents will receive the email and relay the information to you according to your customized instructions.
Employee Call Out Line – Documentation of tardiness and absenteeism for your HR department is necessary. Assign a number for employees to call and report if they are going to be late or out of work. We document the date and time of the call and can notify the necessary personnel.
HIPAA Secure Text Messaging – Receive patient/client information using our secure texting software. Now have the ease of texting, without the worry of HIPAA compliance. You will receive a text message containing a link to your message, which is stored on our secure web portal. Easily view your message from your mobile device.
Live Chat – Offer your prospects and clients more ways to communicate with you. Offer “live chat” on your website and our agents are available 24/7/365 to assist your current and potential clients.
Toll Free Numbers – Doing business across the country or running special advertising? We can provide you with a toll free number to advertise for your business. Have it forwarded to your office line or directly to us. Toll free numbers are great to use for tracking advertising response.
Web Portal – 24/7/365 access to your messages, on call schedule, contact information and more. View and update your information from the convenience of your PC.
Need More? Call Now 800.344.6470 or firstname.lastname@example.org